the spin-o-meter
I wholeheartedly agree with Josh @ First Round on his posting about how to handle bad news. Too often fear of failure and personal pride gets in the way of effective communication in companies.
One of the things to watch is the “spin-o-meter”, that is the amount of positive spin being put on bad (or even just potentially bad) news that is relayed to the BoD or even the rest of the management team. You know what it sounds like…”Development is 3 weeks behind schedule, but we will make it up during the QA and Beta cycles” or “We missed our Q3 revenue target because or biggest deal slipped into Q4, but it will close in 2 weeks”. Hope is not a strategy… I found that a bit of pragmatism and honesty go a long way in driving effective communication.
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